Levering

TUMLE Delivery Policy

Welcome to TUMLE! We pride ourselves on fulfilling your orders quickly and efficiently. Here's everything you need to know about our shipping process:

Order Processing Time:

  • We're fast! All orders are carefully processed within 3 business days of your purchase.

Shipping Fees:

  • We charge a flat shipping fee for all orders, so there are no surprises at checkout.

Shipping Confirmation and Order Tracking:

  • Stay informed! You will receive a shipping confirmation email with your tracking number(s) as soon as your order ships. Tracking will be active within 24 hours of shipment.

Handling Lost or Damaged Items:

  • If your order is lost or damaged in transit, please immediately email us at support@tumler.dk. We are here to help resolve any issues as quickly as possible. 

Packaging:

  • Our products are packed securely in standard packaging to ensure they arrive in perfect condition.

International Shipping Policy:

  • Currently we only ship within Denmark and Sweden.

Returns and Exchanges:

  • Having a problem with your order? Please contact us at support@tumler.dk for any inquiries regarding returns or exchanges. 

Customer service:

  • We are here for you 24/7, every day of the year! Contact your inquiries at support@tumler.dk, and we will get back to you within 2-3 days. 

Policy Updates:

  • Our shipping policy is reviewed annually to ensure it meets your needs and our business requirements. Any changes will be updated right here, so you're always up to date.

For further information or if you need help, please contact us via email at support@tumler.dk.